Report

Engagement Data to Guide Product Development
What is SmartThings Analytics?
With our recent update, once you become Works with SmartThings certified, you can use SmartThings Analytics to gather useful data about how your products are being used in the field with PII-safe engagement data. The best part: you can see information like the number of registered and active devices, where your customers are located, and the SmartThings Capabilities that are most commonly used — which helps inform how customers interact with your products.

Leverage these insights to optimize your products and product roadmap.







Why Should Developers and Product Teams Use SmartThings Analytics?
We are always looking for ways to better connect partners with our millions of users.

We know that it can be difficult to collect user engagement data — especially for partners who manufacture Hub Connected devices.

Last year, we announced our first version of Analytics, which included Registered and Active devices. After obtaining Works with SmartThings certification, partners can easily access SmartThings Analytics from the Console.

Since receiving positive feedback on the first version of Analytics, we’ve continued to improve performance and expand the type of data partners can access. New this year, we are providing both country-level data and Capability level use. With Capability data, you can answer questions about the most commonly used features of your product, like “Are users actually changing the color of their lights?”

Leverage these insights to drive better outcomes for your products and users, and optimize your products based on real user interactions.


Key Features of SmartThings Analytics
Real-world Usage Data: SmartThings Analytics makes it easy to know if your users are engaged with your products by providing real-world usage data, which we’ve built in a way that gives you actionable data while still protecting the privacy of users’ data.
User-friendly Interface: With an intuitive and user-friendly interface, the Analytics tool ensures a seamless experience for product owners and developers of all levels.
Multiple Ways to Gain Insights: Easily search by an individual product or your entire catalog, within one country or within a region. Or choose to go back as far as 7, 30, 90 days, or with a custom date range. Lastly, see which SmartThings "Capabilities" are being used — there are plenty of ways to get actionable engagement data to drive product decisions.

Product Questions that SmartThings Analytics Answers

Where am I getting most of my product sales? In which countries do I have the most active user base? What features / SmartThings Capabilities do my customers use the most? Which are used the least? How many active devices do I have compared to registered devices? How are the active devices and registered devices trending over time? Did device registrations go up after our recent marketing campaign? Or after the event where we showcased our brand?

How to Get Started with SmartThings Analytics?
Ready to view Analytics for your device(s)? Here's a quick resource guide to help you get started and show you the features:


1. Begin by Accessing Analytics
Analytics is only available to partners who have Works with SmartThings (WWST) certified products.
Visit the SmartThings Developer Console and navigate to the Analytics section, accessible at SmartThings Developer Console.


Keep reading for a screen-by-screen walkthrough, or check out this video.


If you have a WWST certified product(s) , but do not have access to the Console, email us at [email protected].









2. Set Up Your Search Parameters

With Analytics you can search by:

Product(s): Search by one product or all to see a portfolio view of how your products are being used.



Date: See the last 7, 30, or 90 days of data, or choose a custom data range.



Location: View data by county or region.





3. View Data for Insights
Registered Devices: View devices that are registered with SmartThings.



Active Devices: View devices with an event or an online status in the last 24 hours. Devices may go from the inactive state to the active state and vice versa.



Capabilities: See SmartThings Capabilities that are being used for your product or products. Get a glimpse of which capabilities are the most used.



Geo Location: View by country or region.


See where your products are being used by country or by region.

Any of these fields can be made full screen or zoomed in on. The data can be also exported as a CSV.



Our latest update with Analytics represents another avenue for providing more value for WWST Certified partners. Access to this variety of usage data is critical to understanding how your products are being used.
Ready to gain more product insights? Navigate to Analytics in the Certification Console to see these insights and apply them to your product strategy.
Want to integrate your device with SmartThings? Visit https://developer.smartthings.com to access tools like Edge Builder and Test Suite, and then leverage our Certification Console to get your device(s) certified.
View the full blog at its source

Engagement Data to Guide Product Development
What is SmartThings Analytics?
With our recent update, once you become Works with SmartThings certified, you can use SmartThings Analytics to gather useful data about how your products are being used in the field with PII-safe engagement data. The best part: you can see information like the number of registered and active devices, where your customers are located, and the SmartThings Capabilities that are most commonly used — which helps inform how customers interact with your products.

Leverage these insights to optimize your products and product roadmap.







Why Should Developers and Product Teams Use SmartThings Analytics?
We are always looking for ways to better connect partners with our millions of users.

We know that it can be difficult to collect user engagement data — especially for partners who manufacture Hub Connected devices.

Last year, we announced our first version of Analytics, which included Registered and Active devices. After obtaining Works with SmartThings certification, partners can easily access SmartThings Analytics from the Console.

Since receiving positive feedback on the first version of Analytics, we’ve continued to improve performance and expand the type of data partners can access. New this year, we are providing both country-level data and Capability level use. With Capability data, you can answer questions about the most commonly used features of your product, like “Are users actually changing the color of their lights?”

Leverage these insights to drive better outcomes for your products and users, and optimize your products based on real user interactions.


Key Features of SmartThings Analytics
Real-world Usage Data: SmartThings Analytics makes it easy to know if your users are engaged with your products by providing real-world usage data, which we’ve built in a way that gives you actionable data while still protecting the privacy of users’ data.
User-friendly Interface: With an intuitive and user-friendly interface, the Analytics tool ensures a seamless experience for product owners and developers of all levels.
Multiple Ways to Gain Insights: Easily search by an individual product or your entire catalog, within one country or within a region. Or choose to go back as far as 7, 30, 90 days, or with a custom date range. Lastly, see which SmartThings "Capabilities" are being used — there are plenty of ways to get actionable engagement data to drive product decisions.

Product Questions that SmartThings Analytics Answers

Where am I getting most of my product sales? In which countries do I have the most active user base? What features / SmartThings Capabilities do my customers use the most? Which are used the least? How many active devices do I have compared to registered devices? How are the active devices and registered devices trending over time? Did device registrations go up after our recent marketing campaign? Or after the event where we showcased our brand?

How to Get Started with SmartThings Analytics?
Ready to view Analytics for your device(s)? Here's a quick resource guide to help you get started and show you the features:


1. Begin by Accessing Analytics
Analytics is only available to partners who have Works with SmartThings (WWST) certified products.
Visit the SmartThings Developer Console and navigate to the Analytics section, accessible at SmartThings Developer Console.


Keep reading for a screen-by-screen walkthrough, or check out this video.


If you have a WWST certified product(s) , but do not have access to the Console, email us at [email protected].









2. Set Up Your Search Parameters

With Analytics you can search by:

Product(s): Search by one product or all to see a portfolio view of how your products are being used.



Date: See the last 7, 30, or 90 days of data, or choose a custom data range.



Location: View data by county or region.





3. View Data for Insights
Registered Devices: View devices that are registered with SmartThings.



Active Devices: View devices with an event or an online status in the last 24 hours. Devices may go from the inactive state to the active state and vice versa.



Capabilities: See SmartThings Capabilities that are being used for your product or products. Get a glimpse of which capabilities are the most used.



Geo Location: View by country or region.


See where your products are being used by country or by region.

Any of these fields can be made full screen or zoomed in on. The data can be also exported as a CSV.



Our latest update with Analytics represents another avenue for providing more value for WWST Certified partners. Access to this variety of usage data is critical to understanding how your products are being used.
Ready to gain more product insights? Navigate to Analytics in the Certification Console to see these insights and apply them to your product strategy.
Want to integrate your device with SmartThings? Visit https://developer.smartthings.com to access tools like Edge Builder and Test Suite, and then leverage our Certification Console to get your device(s) certified.
View the full blog at its source

View the full blog at its source

View the full blog at its source

Introducing WWST Test Suite: Simplifying Development Testing for the SmartThings Platform

At SmartThings, we’re committed to providing developers with the tools they need to create innovative and seamless smart home experiences. We are excited to introduce our newest addition to the developer toolkit: Works with SmartThings (WWST) Test Suite.

The Test Suite is designed to assist our device company partners in certifying their devices as part of the WWST certification process. With Test Suite, developers can easily test SmartThings integrations, get certified easier, and showcase their devices to tens of millions of SmartThings users.


What is the WWST Test Suite?
The Test Suite is a comprehensive tool designed specifically for device developers integrating with the SmartThings platform. It provides a unified environment where developers can thoroughly test their products’ capabilities across various scenarios, helping to identify and address potential issues before deployment.


Why Should Developers Use the Test Suite?

Centralized Testing Environment: With the Test Suite, developers can leverage a centralized testing environment hosted on the SmartThings platform. This eliminates the need to set up complex testing configurations locally, saving time and effort in the testing process. Recently, there has been expanded coverage for 90+ of the most popular "Capabilities" with more planned by the end of the year.


User-Friendly Interface: With an intuitive and user-friendly interface, the self-testing tool ensures a seamless experience for product owners and developers of all levels.

Real-Time Feedback: Receive instant and detailed feedback on your product's compliance status, allowing for quick identification and resolution of any issues.
Reduce your Testing Costs: Save money and time on testing with our free and easy-to-use Test Suite for your certification process.

How to get started with Test Suite?

Ready to use the Test Suite for your device (s)? Here's a quick guide to help you get started:


1. Access the Test Suite
Visit the SmartThings Developer Console and navigate to the Test Suite section, accessible at SmartThings Developer Console.




2. Set Up Your Testing Environment
Test Suite displays a list of available devices connected across your locations. If you do not have any devices connected to the location associated with your developer account, use the SmartThings app to add them.
It’s easy to collaborate with colleagues using Test Suite. You can add team members in the development console and they can check the status of device tests which makes it easy to work together.



3. Test Scenarios
Test Scenarios are automatically generated to test the capabilities of your device. This reduces the time needed to set up tests and makes your development testing easy.
We know some Capabilities may require more complicated setups; you can select which tests to perform in each session.
TipMake sure you include them all before submitting for certification to ensure a faster WWST process.





4. Run Tests
Once you have set up your Capabilities, you can start your tests.
Many tests automatically execute, but there are certain tests that require a manual action to be taken. For example, when testing a motion sensor, a motion detection event is required to pass successfully.
These requirements are indicated before and during an active test session. Note that some tests must be completed within a set time or otherwise will be considered a failed test.



5. Submit Your Test Results


Once the test is complete, you can use any feedback or insights to iterate on your product and retest if necessary.






Once you’re ready, attach your test results to your WWST certification submission. We will review your test results and assign a Partner Success Manager to help you complete your Works with SmartThings certification.










Our new Test Suite tool represents a significant step forward in our commitment to supporting developers and enhancing their experience on the SmartThings platform. By providing a robust testing environment with simulation, automation, and integration capabilities, we aim to empower developers to build high-quality SmartThings integrations with confidence.

Are you ready to elevate your SmartThings development experience? Dive into the Test Suite today and unlock new possibilities for your smart home innovations.


For support with bulk registration of your portfolio of products, contact [email protected].
View the full blog at its source