Alex

Has anyone noticed that the MAX app (HBO) is slow loading/transitioning pages. Reinstalling the MAX app doesn't seem to help.

I was watching sling tv yesterday and it seemed extra slow loading and transitioning throught channels. Other platforms like apple tv and fire tv are much faster.

For the frame tvs I believe you have to use the one connect box but on yours I'm not sure. Are there no power and hdmi ports on the back of the tv?

So are you using the apple tv box or app through samsung tizen? I run one apple tv HD box on an older plasma 50".

They may be capable but if the hardware is too outdated it will lag on newer software and provide a poor customer experience, which will then come with a new set if issues for the company. I do think a 5 year window is fair though. I have three Sammys in my house, so we'll see how long they go. All 2020-2021.

I ended up restarting the tv and it seemed to get better. Probably sling tv servers

Did you ever figure this out?

So I’m watching Sling, TNT..and sling keeps freezing. The tv overall is a bit slow. Maybe it’s updating..

Fixed by exiting the app and restarting.

All of a sudden my samsung tv sling tv app is audio only, not video. Not sure if I pressed something...have to investigate. Turned tv on and off and also tried other apps and video works.

I've moved to Sling TV mostly.

That's true, they need to make money to stay in business. The only other way is ads, so if they build in ads or subscriptions, maybe then they can get to prolonging hardware. The other issue is that technology evolves so fast every year that it is difficult to keep older hardware up to speed using new software that requires more ram, more processing, coding changes, etc. If they updated older hardware, the complaint would be that its too slow, doesn't render correctly, etc. Best to just not support older hardware. A smart tv today is like a computer, doesn't last forever and will get slower as time goes on. The better the haradware the longer it will last and be able to handle new updates. Back in the day you could have a tube tv for 20 years, not the case with a smart tv.

Unfortunately, this isnt actually owned and operated by Samsung. We are a samsung tizen forum for user to user support. I'm sorry, but you may need to reach out to samsung directly.

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I have been using Sling TV for the $35 blue bundle here in the US. I tried FuboTV but dropped it because there wasn't enough to make up teh price difference from Sling TV. I have not tried Youtube TV, Hulu Live, or philo. I'm curiuous what you are using for live tv and how you like it as a Samsung TV Tizen app. Not throuh Roku, FireTV or Apple TV. How do you like the app mostly, channel surfing, loading ,etc. There's a significant price difference between Sling, Philo, and the others.

I have to say that it is true that compared to iOS and FireOS, channle loading is much slower. I was just comparing my firetv stick and its pretty fast loading a new channel. Hopefully sling will update their samsung tv app in the same fashion so channloes load right away.

Sorry for the late reply, just noticed this. I'm not really sure and since we have no inside information, its hard to say. My thoughts are that feature improvements are always reserved for newed models. As tv prices drop even more in the future, companies will shift even more to developing newer, more advance models, to replace older ones and make money. There is no profit in updating older sets for companies like samsung and lg.

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As for #1, indeed it does not look to be supported in the Frame 2020 model: https://www.samsung.com/us/support/answer/ANS00086542/

Its hard for manufacturers like LG and Samsung to keep their software updated with outdated hardware, plus they'll lose out on sales. So far so good with this TV.

I bit the bullet on my 3rd Samsung Tizen tv. I have a 43 inch 7000 series, a 50 inch 8000 series and now am putting in a 50-Inch Class QLED Q60A in our living room. Primarily went with this one for the bump in processing speed and the included Ambient mode. Been watching it for over a month to see if the price would drop. It's normally $699.99 on all the sites but dropped to $629.99 on Samsung and Bestbuy last month. On Amazon it dropped to $627.99. Was waiting for a black friday special but they kept it at this price point, no real drop on Black Friday. I haven't seen it go lower. The 43 inch at $497.99 saves you $102 on Amazon, but I wanted to 50 inch.

Have you tried unplugging your tv for 30-60 seconds and trying it again? Sometimes this reset helps apps function properly.

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